Terms of Use

Last updated: 15 April 2026

PLEASE READ THESE TERMS OF USE CAREFULLY BEFORE USING THIS WEBSITE. THEY INCLUDE A BINDING INDIVIDUAL ARBITRATION AND CLASS-ACTION WAIVER (SECTION 13). IF YOU DO NOT AGREE, PLEASE DO NOT USE THE WEBSITE.

1. About these terms

These Terms of Use are a legal agreement between you and Quantum Men's Health US, Inc., a Delaware corporation with its principal office at 251 Little Falls Drive, Wilmington, DE 19808, doing business as Quantum Men's Health ("Company", "we", "our", "us"), governing your use of www.quantummenshealth.com and any connected patient app (together, the "Site").

Clinical services are provided by independently licensed US physicians and pharmacies and, where applicable, through professional corporations affiliated with us. Quantum Men's Health does not itself practice medicine or dispense medication.

By using this Site you agree to be bound by these Terms, our Privacy Policy, our Notice of Privacy Practices, our Cookie Policy and any additional terms that apply to specific services.

2. Eligibility

The Site and our services are available to users who are 18 years of age or older and physically located in a US state in which our affiliated clinicians are licensed to provide care. By using the Site you represent that you meet these eligibility requirements and that the information you provide is accurate and complete.

3. Changes to these terms

We may revise these Terms from time to time at our sole discretion. Changes are effective when posted. Your continued use of the Site constitutes acceptance.

4. Nature of our service and medical disclaimer

Quantum Men's Health provides an AI-assisted, doctor-led telehealth platform through which you can request a consultation, receive laboratory testing, be prescribed regulated medications (including testosterone replacement therapy) and have medications dispensed through licensed pharmacy partners.

Information published on the Site is provided for general informational purposes only and is not medical advice, does not create a physician–patient relationship with Quantum Men's Health itself, and is not a substitute for professional medical advice, diagnosis or treatment. A physician–patient relationship is formed only when you complete an evaluation with an affiliated, licensed clinician and that clinician accepts you into care.

ADAM, our AI-assisted assessment tool, supports — but does not replace — clinical decision-making by a licensed clinician. No prescription is issued on the basis of an AI assessment alone.

In a medical emergency, call 911 or go to your nearest emergency department. The Site is not intended for emergencies.

5. Consultations, prescribing and dispensing

• Care is provided by clinicians licensed in your state and pharmacies licensed by the applicable state board of pharmacy. Prescriptions for testosterone and other DEA Schedule III–controlled substances are issued in compliance with federal law (including the Controlled Substances Act and, where applicable, the Ryan Haight Online Pharmacy Consumer Protection Act) and applicable state law.
• A prescription will only be issued where, following review, a licensed clinician determines that the treatment is clinically appropriate, safe and lawful.
• We may decline to offer a consultation, issue a prescription or continue care at our clinical discretion.
• Medications are dispensed and supplied by our licensed pharmacy partner(s). Your contract for dispensed medication is with that pharmacy.
• You must provide accurate, complete and current information during any consultation. Providing false or misleading information may result in immediate termination of care.
• Suspected adverse events should be reported to us promptly; we and our clinicians may report serious adverse events to the FDA through MedWatch.

6. Purchases, payment and subscriptions

• The Site may offer products, services, subscriptions and treatment packages for sale. You agree to be financially responsible for all purchases made through your account.
• Prices are shown in US Dollars and are exclusive of applicable state sales tax unless stated otherwise.
• Payment is processed by our PCI-DSS compliant payment processor (Stripe). We do not store full payment-card numbers.
• Subscriptions auto-renew on the cadence shown at checkout and will continue to renew until cancelled. You can cancel at any time via your account or by contacting customer support. Our full Refund & Cancellation Policy is available separately on the Site. Prescription medications and personalised compounded products are generally non-returnable for safety reasons.

7. Acceptable use

The Site may only be used for lawful purposes. You must not:

• impersonate any person or misrepresent your identity;
• use the Site in a manner that damages, disables or impairs it or interferes with other users;
• use automated means (bots, scrapers, crawlers) without our prior written consent;
• attempt to gain unauthorised access to any account, system or network;
• upload or transmit any material that is defamatory, obscene, infringing, harassing or otherwise unlawful;
• resell or redistribute any medication or laboratory kit supplied through the Site.

We may suspend or terminate your right to use the Site at any time, including where we reasonably suspect a breach of these Terms.

8. Intellectual property

The content and design of the Site, and any products and services sold through it, are the sole and exclusive property of the Company and its licensors. All trademarks, service marks, logos and trade names displayed on the Site are the property of their respective owners. You may not reproduce, copy, display, distribute, republish or otherwise use for any commercial purpose any such content without our prior written permission, nor remove any proprietary notice. Any code on the Site is protected by copyright and you may not use or copy such code.

9. Third-party links

The Site may include links to third-party sites. We have no control over those sites, which have separate privacy and data-collection practices. You access them at your own risk.

10. Disclaimer of warranties

EXCEPT AS REQUIRED BY LAW, THE SITE AND ANY PRODUCTS OR SERVICES SOLD THROUGH IT ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED OR STATUTORY, INCLUDING ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT. We do not warrant that access will be continuous, uninterrupted, bug-free, error-free or free of viruses or other destructive code, or that information will be accurate or complete.

11. Limitation of liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT WILL THE COMPANY OR ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL OR OTHER INTANGIBLE LOSSES, RESULTING FROM YOUR USE OF OR INABILITY TO USE THE SITE. OUR AGGREGATE LIABILITY UNDER OR IN CONNECTION WITH THESE TERMS OR THE SITE WILL NOT EXCEED THE TOTAL AMOUNT PAID BY YOU TO THE COMPANY IN THE 12 MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM. NOTHING IN THESE TERMS LIMITS ANY LIABILITY THAT CANNOT BE LIMITED OR EXCLUDED UNDER APPLICABLE LAW.

12. Indemnification

You agree to defend, indemnify and hold harmless the Company and its affiliates, officers, directors, employees and agents from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of the Site.

13. Dispute resolution — binding individual arbitration; class-action waiver

Please read this section carefully — it affects your legal rights.

Any dispute, claim or controversy arising out of or relating to these Terms or the Site (a "Dispute") will be resolved by binding individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, and judgment on the award may be entered in any court of competent jurisdiction. The seat of arbitration will be Wilmington, Delaware.

Class-action waiver: You and the Company each agree that any Dispute will be brought in an individual capacity only, and not as a plaintiff or class member in any purported class, collective, consolidated or representative proceeding.

You may opt out of this arbitration agreement by sending written notice to the address in section 15 within 30 days of first accepting these Terms. Nothing in this section prevents either party from seeking injunctive or other equitable relief in court to protect intellectual-property rights, or from reporting a complaint to a state or federal regulator.

14. Governing law

These Terms are governed by the laws of the State of Delaware, excluding its conflict-of-law principles, and (subject to section 13) by the Federal Arbitration Act with respect to arbitration.

15. Contact

If you have any questions about these Terms, please contact us at legal@quantummenshealth.com or at Quantum Men's Health US, Inc., 251 Little Falls Drive, Wilmington, DE 19808.

Last updated: 15 April 2026

PLEASE READ THESE TERMS OF USE CAREFULLY BEFORE USING THIS WEBSITE. IF YOU DO NOT AGREE TO THESE TERMS OF USE, PLEASE DO NOT USE THE WEBSITE.

1. About these terms

These Terms of Use set out the terms on which you may use www.quantummenshealth.ie (the "Site") and the services we offer through it. These Terms are a legal agreement between you and Jura Health Ltd, a company registered in Ireland (company number: registration details to be confirmed) with its registered office at registered office details to be confirmed, trading as Quantum Men's Health ("Company", "we", "our", "us").

By using this Site you agree to be bound by these Terms, our Privacy Policy, our Cookie Policy and any additional terms and conditions that apply to specific services, products or sections of the Site. If you do not agree, please do not use the Site.

2. Eligibility

The Site and our services are available to users who are 18 years of age or older and resident in the Republic of Ireland or another country in which we have confirmed we are able to provide our services. By using the Site you represent and warrant that you are of legal age to form a binding contract and meet these eligibility requirements. If you do not, you must not access or use the Site.

3. Changes to these terms

We may revise these Terms from time to time in our sole discretion. Changes are effective when posted and apply to all use of the Site thereafter. Your continued use of the Site following posting means you accept the changes. You are expected to check this page from time to time.

4. Nature of our service and medical disclaimer

Quantum Men's Health is a medical clinic offering in-person and online consultations, laboratory testing, prescribing of regulated medicines (including testosterone replacement therapy) and the supply of medicines through a PSI-registered pharmacy partner.

Information published on the Site — including articles, blog posts, brochures, flyers, videos, podcasts and information packs — is provided for general information only and must not be relied on as a substitute for personalised medical advice. Although we take reasonable care, we do not warrant or make any representation regarding the correctness, accuracy, timeliness, reliability or completeness of content on the Site or on any third-party sites. The content must not be construed as medical advice or a professional medical opinion on any specific facts or circumstances, and we expressly disclaim liability for actions taken or not taken based on the Site's contents. Where specific clinical outcomes are described, we cannot guarantee a similar outcome for any individual patient.

In an emergency, call 112 / 999 or attend your nearest Emergency Department.

5. Consultations, prescriptions and dispensing

• Medical services are delivered by doctors registered with the Medical Council of Ireland and other regulated healthcare professionals.
• A prescription will only be issued where a doctor, having reviewed your case, is satisfied that the treatment is clinically appropriate, safe and lawful under Irish and EU medicines legislation.
• We may decline to offer a consultation, issue a prescription or continue treatment at our clinical discretion.
• Medicines are dispensed and supplied by our regulated pharmacy partner our PSI-registered pharmacy partner. The contract for the supply of dispensed medicines is between you and the pharmacy.
• You must provide accurate, complete and up-to-date information during any consultation and must not withhold relevant medical history. Providing false or misleading information may result in immediate termination of care.
• Adverse events should be reported to us promptly and may be reported to the Health Products Regulatory Authority (HPRA) in accordance with our pharmacovigilance obligations.

6. Purchases and payment

• The Site may make available products, services and treatment packages for sale, including subscriptions. You agree to be financially responsible for all purchases made by you or by someone acting on your behalf through the Site.
• Prices are shown in Euro and include VAT where applicable. We reserve the right to correct pricing errors.
• Payment is taken securely through our PCI-DSS compliant payment processor (Stripe). We do not store full payment-card numbers on our servers.
• You agree to use the Site and to purchase products or services for legitimate, non-commercial purposes only, and agree not to make purchases for speculative, false or fraudulent purposes, or for the purpose of anticipating demand for a particular product or service. You agree to purchase only for yourself or for another person for whom you are legally permitted to do so. Where you purchase for a third party that requires you to submit their personal information, you represent that you have obtained that person's express consent.
• Refunds, cancellations and your right to withdraw are set out in our separate Refund & Cancellation Policy. Note that under Regulation 13(1)(c) of the European Union (Consumer Information, Cancellation and Other Rights) Regulations 2013, the right to withdraw does not apply to medicines that have been supplied sealed and subsequently unsealed, or to medical services that have been fully performed.

7. Linked sites

We may link from the Site to sites operated by third parties. Even where a third party is affiliated with Jura Health Ltd, we have no control over those linked sites, which have separate privacy and data-collection practices. Third-party links are provided for your convenience and you access them at your own risk. We welcome feedback on the Site and on the sites to which we link, including where a link is broken.

8. Acceptable use

The Site may only be used for lawful purposes and for obtaining information about men's health or engaging our services. Any other use is expressly prohibited. You must not:

• impersonate any person or misrepresent your identity;
• access the Site in a manner that damages, disables or impairs the Site or interferes with other users;
• use automated means (bots, scrapers, crawlers) to access the Site except with our prior written consent;
• attempt to gain unauthorised access to any part of the Site, account, system or network;
• upload or transmit any material that is defamatory, obscene, infringing or otherwise unlawful.

We may cancel or terminate your right to use the Site or any part of it at any time without notice. On cancellation or termination you are no longer authorised to access the affected part of the Site.

9. Jurisdiction

The Site is controlled, operated and administered by the Company from our office in the Republic of Ireland. If you access the Site from a location outside Ireland, you are responsible for compliance with all applicable local laws.

10. Intellectual property

The content and design of the Site, and any products and services sold through the Site ("Intellectual Property"), are the sole and exclusive property of the Company and its licensors, who retain all right, title and interest in the trademarks and copyrightable materials on this Site.

You may not reproduce, copy, display, distribute, republish or otherwise use for any commercial purpose any Intellectual Property without our prior written permission or that of our licensors, nor may you remove or alter any proprietary notice appearing on any part of the Site. Any code on the Site is also protected by copyright and you may not use or copy such code.

11. Disclaimer of warranties

Your use of the Site and any reliance on the information it contains is at your sole risk. The content of the Site and any products sold are provided on an "as is" basis and without warranties of any kind, except as required by law.

We make no warranty that your access to the Site will be continuous, uninterrupted, bug-free, error-free, virus-free, free of worms or other destructive code, free of defects or free of technical problems, or that any information will be accurate or complete. We make no warranties regarding the accuracy, reliability or completeness of information or content on any third-party websites linked to this Site. We will, however, use reasonable care to provide a functioning service.

12. Liability

Nothing in these Terms limits or excludes our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot be limited or excluded by law. Subject to the foregoing, our aggregate liability arising out of or in connection with the Site or the supply of products or services through it is limited to the total amount you have paid to us in the 12 months preceding the event giving rise to the claim.

13. Governing law and jurisdiction

These Terms and any dispute or claim arising out of or in connection with them are governed by the laws of Ireland and are subject to the exclusive jurisdiction of the Irish courts.

14. Contact

If you have any questions about these Terms, please contact us at info@quantummenshealth.ie or via www.quantummenshealth.ie.

Last updated: 15 April 2026

PLEASE READ THESE TERMS OF USE CAREFULLY BEFORE USING THIS WEBSITE. IF YOU DO NOT AGREE TO THESE TERMS OF USE, PLEASE DO NOT USE THE WEBSITE.

1. About these terms

These Terms of Use set out the terms on which you may use www.quantummenshealth.co.uk and the connected patient app at app.quantummenshealth.co.uk (together, the "Site") and the services we offer through them. These Terms are a legal agreement between you and Quantum Men's Health UK Limited, a company registered in England & Wales (company number: registration details to be confirmed) with its registered office at registered office details to be confirmed, trading as Quantum Men's Health ("Company", "we", "our", "us").

By using this Site you agree to be bound by these Terms, our Privacy Policy, our Cookie Policy and any additional terms and conditions that apply to specific services, products or sections of the Site.

2. Eligibility

The Site and our services are available to users who are 18 years of age or older and resident in the United Kingdom (or another country in which we have confirmed we can provide our services). By using the Site you represent and warrant that you are of legal age to form a binding contract and meet these eligibility requirements.

3. Changes to these terms

We may revise these Terms from time to time in our sole discretion. Changes are effective when posted. Your continued use of the Site following posting means you accept the changes.

4. Nature of our service and medical disclaimer

Quantum Men's Health provides AI-assisted, doctor-led telehealth services, including online consultations, laboratory testing, the prescribing of regulated medicines (including testosterone replacement therapy) and the supply of medicines through a GPhC-registered pharmacy partner.

Information on the Site is provided for general information only and is not a substitute for personalised medical advice. We make no representation regarding the correctness, accuracy, timeliness, reliability or completeness of content on the Site or on any third-party sites. Content must not be construed as medical advice or a professional medical opinion on any specific facts or circumstances. Where specific clinical outcomes are described, we cannot guarantee a similar outcome.

ADAM, our AI-assisted assessment tool, supports — but does not replace — clinical decision-making by a GMC-registered doctor. No prescription is issued on the basis of an AI assessment alone.

In an emergency, call 999 or attend your nearest Emergency Department.

5. Consultations, prescribing and dispensing

• Medical services are delivered by doctors registered with the General Medical Council and other regulated healthcare professionals, in accordance with the GMC's guidance on remote prescribing and the Care Quality Commission's fundamental standards.
• A prescription will only be issued where a clinician, having reviewed your case, is satisfied that the treatment is clinically appropriate, safe and lawful under the Human Medicines Regulations 2012 and the Misuse of Drugs Regulations 2001 (as applicable).
• We may decline to offer a consultation, issue a prescription or continue treatment at our clinical discretion.
• Medicines are dispensed and supplied by our regulated pharmacy partner our GPhC-registered pharmacy partner. The contract for the supply of dispensed medicines is between you and that pharmacy.
• You must provide accurate, complete and up-to-date information during any consultation and must not withhold relevant medical history. Providing false or misleading information may result in immediate termination of care.
• Suspected adverse reactions may be reported to the MHRA Yellow Card Scheme (yellowcard.mhra.gov.uk).
• By default we may share relevant clinical information with your registered NHS GP where this is in your best interests. You can object to this by contacting us, but doing so may affect the care we can safely provide.

6. Purchases, payment and consumer rights

• The Site may offer products, services and treatment packages for sale, including subscriptions. You agree to be financially responsible for all purchases made by you or someone acting on your behalf.
• Prices are shown in Pound Sterling (£) and include VAT where applicable. We reserve the right to correct pricing errors.
• Payment is processed by our PCI-DSS compliant payment processor (Stripe).
• You agree to purchase only for legitimate, non-commercial purposes, only for yourself or for another person for whom you are legally permitted to do so, and you agree not to make purchases for speculative, false or fraudulent purposes.
• Consumer rights: As a consumer you have statutory rights under the Consumer Rights Act 2015 and the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013. Under Regulation 28 of the 2013 Regulations, the right to cancel does not apply to (a) services that have been fully performed with your express prior consent or (b) the supply of sealed goods which are not suitable for return due to health-protection or hygiene reasons and have been unsealed after delivery — this includes most medicines. Our full Refund & Cancellation Policy is available separately on the Site.

7. Linked sites

We may link to third-party sites for your convenience. We have no control over those sites, which have separate privacy and data-collection practices. You access them at your own risk.

8. Acceptable use

The Site may only be used for lawful purposes. You must not:

• impersonate any person or misrepresent your identity;
• damage, disable or impair the Site or interfere with other users;
• use automated means (bots, scrapers, crawlers) without our prior written consent;
• attempt to gain unauthorised access to any account, system or network;
• upload or transmit any material that is defamatory, obscene, infringing or otherwise unlawful.

We may suspend or terminate your right to use the Site at any time, including where we reasonably suspect a breach of these Terms.

9. Intellectual property

The content and design of the Site, and any products and services sold through it, are the sole and exclusive property of the Company and its licensors, who retain all right, title and interest in the trademarks and copyrightable materials. You may not reproduce, copy, display, distribute, republish or otherwise use for any commercial purpose any such content without our prior written permission, nor remove any proprietary notice. Any code on the Site is protected by copyright and you may not use or copy such code.

10. Disclaimer of warranties

Except as required by law, the Site and any products or services sold through it are provided on an "as is" basis and without warranties of any kind. We make no warranty that your access will be continuous, uninterrupted, bug-free, error-free, virus-free or free of defects. We make no warranties regarding the accuracy, reliability or completeness of content on third-party sites linked to the Site. We will, however, use reasonable care to provide a functioning service.

11. Liability

Nothing in these Terms limits or excludes our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, for breach of your statutory rights as a consumer, or for any other liability that cannot be limited or excluded by law. Subject to that, our aggregate liability arising out of or in connection with the Site, or the supply of products or services through it, is limited to the total amount you have paid to us in the 12 months preceding the event giving rise to the claim.

12. Governing law and jurisdiction

These Terms and any dispute or claim arising out of or in connection with them are governed by the laws of England and Wales and are subject to the exclusive jurisdiction of the courts of England and Wales. If you are a consumer resident in Scotland or Northern Ireland, you may also bring proceedings in the courts of the country in which you are resident.

13. Contact

If you have any questions about these Terms, please contact us at info@quantummenshealth.co.uk or via www.quantummenshealth.co.uk.